Thai Airways Colombo Office in Sri Lanka

Thai Airways is wholeheartedly dedicated to delivering a smooth and enjoyable travel experience for every passenger. With a strong focus on customer satisfaction, the airline provides multiple ways for you to connect with its friendly and professional team, ensuring you can choose the most convenient method for your needs. Whether it’s visiting the official website, engaging on social media platforms, or utilizing other communication channels, Thai Airways guarantees quick and easy access to the latest flight updates, comprehensive travel policies, exclusive promotions, and special offers. This variety of options ensures you’re always in the know and well-supported at every step of your journey. With Thai Airways, you can relax knowing your travel experience will be effortless, enjoyable, and completely stress-free.

Helpful Information of Thai Airways Colombo Office

Office Address: No 3, Sir Earnest De Silva Mawatha Colombo 03 Sri Lanka

Contact Number: +94 11 730 7100-5

Working Hours: Monday – Friday : 8 am–5 pm

Email: contact@thaiairways.com

Thai Airways Colombo Airport & Map Location

Airport Name: Colombo Bandaranaike International Airport

Airport Address: Katunayake, Sri Lanka

Airport Contact Number: +94112264444

Thai Airways Head Office Details

Head Office Address: Thai Airways International Public Company Limited89 Vibhavadi Rangsit RoadBangkok 10900, Thailand

Head Office Contact Number: (66) 2545-1000

Email Address: contact@service.thaiairways.com

Official Website: www.thaiairways.com

Types of Fleet

Thai Airways provides convenient and comfortable cabin classes for its passengers, ensuring a pleasant travel experience. Below, you will find detailed information about the fleet owned by Thai Airways. 

Travel Inquiries Are Handle by Office in Colombo, Sri Lanka 

Book Tickets Within Your Budget

Looking for unbeatable flight deals? Reach out to the Thai Airways Colombo office before your trip to access exclusive discounts. Their team is ready to help you find affordable options that fit your budget. As a member of the loyalty program, you can also discover how to redeem miles for tickets and upgrades. Be sure to get in touch early, as special offers may expire without prior notice.

Streamline Your Check-in

Tired of waiting in long airport lines? Skip the wait and save time by checking in online or using a self-service kiosk at the check-in counters. Just visit the official website, enter your travel details, and complete your check-in in just a few simple steps.

Make a Cancellation

Need to cancel your ticket? Thai Airways offers cancellations with refunds under certain conditions. If you have a refundable ticket, the process is straightforward and hassle-free. Additionally, if you cancel within 24 hours of booking and your departure is at least a week away, there’s no cancellation fee. Keep in mind that any applicable cancellation fees will depend on your fare type and route, so be sure to review the details before proceeding.

Upgrade Your Seat

Looking to enhance your travel experience? Consider upgrading your seat. Whether you’re upgrading from economy to a premium seat, the Thai Airways Colombo office team is here to help you find the best options that suit your preferences and budget. Frequent flyers may also receive priority consideration for upgrades.

Request Special Assistance

Traveling with special needs? Skip the hassle and head to the Thai Airways Colombo office for personalized assistance. The team is ready to arrange services such as wheelchair support, help for unaccompanied minors, assistance with infants, and aid for elderly passengers. Just notify the staff at least 48 hours before your flight, and they’ll ensure you receive the necessary support when you arrive at the terminal.